Questions and Answers (FAQ)

Yes. JOVAL-made submersible pumps leave the Fafe factory for agricultural, industrial and supply boreholes. Durability and duty point are confirmed on the hydraulic bench and on the datasheet.

Yes. Many JOVAL models are compatible with direct-on-line control panels, pressure switches, thermal relays, and level probes. We also supply hydropneumatic sets and control panels prepared for integration with automatic systems.

Yes. JOVAL supplies submersible motors with its own brand, produced under order by partner manufacturers, as well as Franklin Electric motors, recognized internationally. In addition, we offer a complete line of technical accessories, such as valves, cables, capacitors, and tank membranes, ensuring complete and compatible solutions for professional installations.

JOVAL supplies a complete line of accessories, including control valves, flexible connections, pressure tank membranes, capacitors, and electric cables for submersible installation. All components follow European standards.

Yes. The EOS range connects to the panels without batteries. BS3 (3") and BS4 (4") for boreholes and wells, up to 205 m. CFJ solarises a three-phase pump already in the borehole. TPSOL, TDSOL and TMVSOL cover surface, pool and pressurisation.

The hydraulic calculator does the pre-sizing. The solar calculator estimates the panels.

You need four data points: depth (dynamic water level), flow rate, borehole inside diameter and water type.

4" covers domestic boreholes and small irrigation (Spring, 4"F). 6" to 10" cover higher-flow agricultural and industrial abstraction (BJ6, cast iron). The 4"F reaches 477 m. The range goes from 300 l/h to 330 m³/h.

The hydraulic calculator does the pre-sizing. The Fafe factory confirms the operating point.

JOVAL-made equipment from Fafe follows ISO 9001:2015 and ISO 9906 performance testing. Partner-origin families under the JOVAL brand are not presented as Fafe manufacture.

Cable selection depends on motor amperage and total distance. We recommend maintaining a voltage drop (PSC) below 3% at 50°C ambient temperature.

Yes, our 4", 6", 8", and 10" motors follow international NEMA standard mounting dimensions, ensuring compatibility with most pump brands worldwide.

JOVAL products are used in water supply systems, intensive agriculture, civil construction, groundwater management, and technical drainage. We serve B2B clients and installers looking for reliable solutions for critical applications in both rural and industrial environments.

Yes. JOVAL-made equipment from Fafe follows ISO 9001:2015 and ISO 9906 performance testing. The JOVAL brand also includes partner-origin families; the datasheet or professional price list states origin when it matters.

Yes. We export across Europe, including Scandinavia, Central and Eastern Europe, with support in Portuguese and English. See international partners.

We keep stock of the most requested models and main components. Lead time depends on the article, quantity and destination. The commercial team confirms timing on the enquiry — we do not publish fixed delivery days.

Yes. We work with distributors and technical partners on pump, accessory and cabling configuration when volume and technical criteria justify it. See distributors.

Yes. We supply equipment under the partner’s brand subject to technical criteria and agreed volume. See OEM / private label.

JOVAL primarily serves B2B customers through distributors, installers, and professional partners in Portugal and Europe. Private customers may be served at the counter, depending on availability and technical fit; for installation projects, we can direct you to the most suitable distributor or installer.

Yes. All JOVAL products include detailed technical data sheets, installation instructions, and hydraulic performance data, available in PDF. Documentation can be accessed through our technical catalog or provided directly by our sales team.

Yes. JOVAL provides technical support to clients at all stages — from equipment selection to post-installation support. We also provide a technical assistance form and a specialized team to answer questions, guarantee spare parts, and help in operational situations.